Division of Diversity, Inclusion, and Community Engagement
Student Support Services - Caucasian male student, African American female student and Indian American female student sitting together in a lobby on campus smiling and talking to each other

Student Support Services

Success Starts Here

Student Support Services is a federally funded TRIO program designed to increase the retention and graduation rates of first-generation and low-income students and students with disabilities. Undergraduate students are empowered to reach high academic achievement, develop financial and economic literacy, and prepare for successful careers or graduate/professional school entry.

Program Benefits

Student Support Services (SSS) provides undergraduate students with a wealth of services such as tutoring, workshops, and career and academic coaching in one-on-one and group settings.

SSS Scholars receive the following benefits:

  • Success Coaches to help with short- and long-term educational planning
  • Success Mentors to provide academic tutoring and peer-to-peer activities
  • Interactive workshops and study groups with peers
  • Funding consideration to participate in academic and professional development opportunities (i.e. networking events, research conference, or graduate school tour)
  • Equipment and textbooks available by reservation (i.e. calculators, STEM textbooks, GRE/MCAT/LSAT study guides, as available)
  • Social and cultural experiences (i.e. Broadway shows, study abroad, or alternative break)
  • Smart technology study spaces and printing
Guest speaker alum Michael Miller speaks to Assistant Professor of Professional Practice Mukesh Patel's innovations class in Business School 100 Rock on Livingston Campus

Steps to Apply & Frequently Asked Questions

  • Step 1: Complete the SSS Eligibility Self-Assessment to determine if you qualify to apply.

    Candidates must be:

    • a U.S. citizen, a national, or otherwise a legal recipient of federal financial aid; and
    • an enrolled student at Rutgers University–New Brunswick; and
    • a student who demonstrates academic need for SSS services; and
    • a first-generation college student (Verify if you're first-gen); and/or
    • an income-eligible student (Verify your income level).

    Step 2: Complete the SSS Application

    Then, check your email. You will receive a secure link to submit income verification to activate eligibility review for enrollment.

    Interested students who submit an application must also submit an acceptable form of documented income status based on taxable income. Follow the same "dependent" or "independent" status as stated in your FAFSA and university enrollment documents.

    Applicants will receive an email with a secure link to submit one of the following items according to the 2019 tax year:

    • Signed financial aid application (your most recently filed FAFSA Student Aid Report)
      – You may secure this information by following the download instructions on the Federal Student Aid website.
    • Signed tax transcript that lists applicant as the income tax filer or the dependent
      – You may secure this information from your parent(s)/guardian(s) or request it from the Office of Financial Aid.
    • Signed Unites States or Puerto Rico income tax return that lists applicant as the income tax filer or the dependent (i.e. 1040 tax return document, see PDF sample)
      You may secure this information from your parent(s)/guardian(s) or your personal records.
    • Signed statement from the applicant or the applicant’s parent/legal guardian
      – Use the Independent form (PDF) or the Dependent form (PDF).
    • Verification from another government source
      – Where do I get this information? Contact russs@echo.rutgers.edu

    Step 3: Once all documents are received, we will review your application and notify you by email of your application status and/or request a meeting to gather further information.

    Note: Applications without required documentation are considered incomplete. We will not review applications until all documentation is received. To verify your application and supporting documentation have been received, contact the office by emailing russs@echo.rutgers.edu.

  • What is SSS?
    Student Support Services is a federally-funded program designed to increase the retention and graduation rates of first-generation and low-income students, as well as students with a disability. In addition, SSS is charged with supporting students' academic and personal development, increasing financial literacy, and assisting with post-graduate planning.

    What does SSS do for students?
    SSS helps students raise their academic achievement, actualize their personal and academic goals, and graduate on time. This program provides undergraduate students with a host of services such as tutoring, workshops, and career and academic coaching in one-on-one and group workshop formats.

    Am I eligible for SSS?
    To qualify for SSS a student must be a U.S. citizen, or a national, or a recipient of federal financial aid (proof of residency required). In addition, students must be first-generation, and/or low-income, and/or have a documented disability.

    How long would I be a Scholar in the program?
    Enrolled scholars remain in the program until graduation or transfer to another institution.

    What are the program requirements for scholars in this program?
    Enrolled scholars are required to maintain regular participation in program services each year. Services include one-on-one appointments, workshops (synchronous or asynchronous), and events. See Canvas for more information (enrolled Scholars-only).

    How do I sign up for appointments, tutoring, or workshops?
    Please contact our office for details. Enrolled scholars can sign up for services via the program page in Canvas.

    How do I contact someone in the program?
    The main office is located in A319 Lucy Stone Hall on the Livingston Campus. To reach our department administrator, call 732-596-7675. Send email inquiries to russs@echo.rutgers.edu.